Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred
About The Position
WOONGJIN, Inc. is seeking an Inbound Billing and Settlement Staff member to join their growing team. This role is responsible for settlement related to the freight forwarding business, reinforcing relationships with customers and carriers through effective communication, and preparing regular settlement status reports. The position involves improving settlement processes by developing automated solutions, accurately processing customer billing, managing billing corrections, and reviewing freight documentation. The ideal candidate will utilize accounting knowledge to understand how billing functions affect P&L, audit carrier freight bills, interpret tariffs and contracts, and work with internal technologies. Responsibilities also include investigating billing errors, diagnosing potential issues, and performing ad-hoc reporting.
Requirements
- Experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
- Bachelor’s Degree
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Effective written and verbal communications skills to communicate with various levels of the organization
- Proficient with Outlook, Microsoft Office applications PowerPoint, Word
- Proficient with Excel, especially v-lookups and pivot tables
Nice To Haves
- Bilingual (English/Korean) Preferred
Responsibilities
- Responsible for settlement related to freight forwarding business
- Reinforce relationship with customers and carriers by leading effective and continuous communications
- Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
- Improve the settlement processes by developing automated processes to reduce manual processing
- Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
- Manage, analyze & prepare correction forms for billing corrections in access database
- Review and discuss essential freight documentation that supports charges invoiced and is required for payment
- Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L
- Audit carrier freight bills and interpret tariffs and contracts
- Work with the internal technologies required for daily functions
- Investigate and diagnose potential errors and duplicate carrier billing
- Perform ad-hoc reporting, as required
- Perform other job related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
