In-Room Dining Server (Part Time) - Pendry Chicago

Montage International • Chicago, IL

8d • Onsite

About The Position

At Pendry Chicago, we are looking for passionate individuals to join our team as In-Room Dining Servers. This role is more than just a job; it's an opportunity to be a creator of authentic, personalized experiences in a beautiful workplace where you can learn, grow, and have fun. We empower our associates to think creatively and craft lasting moments for our guests. This position is part-time.

Requirements

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Basic communication skills
• One year minimum of experience in food and beverage operations, a plus
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Nice To Haves

• Passionate about spirits, wine, and food
• Personable and love engaging with guests
• Open to learning, developing, and growing both yourself, personally, and helping others do the same
• Trustworthy and have integrity

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching
• Paid Time Off (Sick Time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed