In-Room Dining Server (Part Time) - Pendry Chicago

Montage Hotels & Resorts•Chicago, IL

7d•Onsite

About The Position

At Pendry Chicago, we are looking for passionate individuals to join our team as In-Room Dining Servers. This role is more than just a job; it's an opportunity to create authentic, personalized experiences for our guests and contribute to a culture where associates are empowered to think creatively, discover career growth, and have fun. We believe our success is all because of our associates, and we strive to make Pendry Chicago a place where everyone feels they belong, are seen, recognized, and appreciated.

Requirements

Ability to work a flexible schedule, including weekends and holidays.
Ability to collaborate in a team environment.
Basic communication skills.
One year minimum of experience in food and beverage operations.
Prior micros or other systems experience.
Luxury hotel experience.

Nice To Haves

Passionate about spirits, wine, and food.
Personable and love engaging with guests.
Open to learning, developing, and growing both yourself, personally, and helping others do the same.
Trustworthy and have integrity.

Responsibilities

Ensure food and beverages are being served in a professional and timely manner.
Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
Adhere to all cleaning and safety standards.
Attend daily pre-shift meetings.
Consistently follow the food & beverage sequence of service with the utmost attention to detail.
Deliver on guests’ expectations and have the desire to create WOW moments.
Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs.