In Room Dining Server
About The Position
Join our team as an In-Room Dining Server and become part of the Auberge Family. We are looking for a service-driven hospitality professional who is passionate about creating exceptional dining experiences in the comfort of our guests’ rooms. This role is responsible for delivering timely, personalized, and attentive in-room dining service with a warm guest-focused approach, ensuring every order is presented with care and every interaction creates a memorable experience. Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates.
Requirements
- Minimum of one year experience in customer service or the food service / hospitality industry.
- Must meet the minimum age requirements for food and alcohol service.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate and alcohol training certifications.
- Ability to lift 30lbs
Responsibilities
- Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
- Deliver requested items in an efficient and timely manner.
- Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
- Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items.
- Prepare the guest check accurately and collect payment or signature, as required
- Operate, maintain, and properly clean all restaurant equipment and fittings
- Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
- Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
- Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units
- Check quality and expiration of all items; discard and replace according to established procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
