In-Room Dining Server (Part-Time) - Pendry Chicago

Montage Hotels & Resorts•Chicago, IL

2d•Onsite

About The Position

At Pendry Chicago, we are looking for passionate individuals to join our team and create authentic, personalized experiences for our guests. As an In-Room Dining Server, you will be a key part of our success, contributing to a culture where associates are empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Chicago is more than a job; it’s a way of life.

Requirements

Ability to work a flexible schedule, including weekends and holidays
Ability to collaborate in a team environment
Basic communication skills
One year minimum of experience in food and beverage operations, a plus
Prior micros or other systems experience, a plus
Luxury hotel experience, a plus
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

Nice To Haves

Passionate about spirits, wine, and food
Personable and love engaging with guests
Open to learning, developing, and growing both yourself, personally, and helping others do the same
Trustworthy and have integrity

Responsibilities

Ensure food and beverages are being served in a professional and timely manner
Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
Adhere to all cleaning and safety standards
Attend daily pre-shift meeting
Consistently follow the food & beverage sequence of service with the utmost attention to detail
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs