In-Room Dining Server (Part-Time)

Four Seasons Hotels and Resorts • Minneapolis, MN

4d • Onsite

About The Position

The In-Room Dining Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discerning guests. This role involves delivering food orders to guest rooms, ensuring accuracy and timeliness, and maintaining high standards of service. The server will also be responsible for describing menu items, responding to guest requests, and maintaining the cleanliness and setup of room service equipment.

Requirements

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Benefits

• Wage: $16.37 per hour + tips
• Comprehensive health and vision insurance (Available to Full-Time employees only)
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay (Available to Full-Time employees only)
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance (Available to Full-Time employees only)
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay (Available to Full-Time employees only)
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate (Available to Full-Time employees only)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed