In-Room Dining Server

Four Seasons Hotels and Resorts•Chicago, IL

1d•$13 - $14•Onsite

About The Position

The In-Room Dining Server is an essential member of the Food and Beverage team dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.

Requirements

High level of attention to detail
Strong work ethic
Ability to multitask and prioritize
Valid work authorization for the U.S.

Responsibilities

Develop a rapport with guests.
Maintain a friendly, courteous, and professional manner in all dealings with guests, patrons as well as other employees.
Execute and facilitate service in cooperation with other IRD coordinators, IRD servers, cooks, chefs, stewards, and managers.
Ensure guests receive responsive, professional, and gracious service at all times.
Be a willing team player, comfortable with electronic systems and willing to accept assignments on an as-needed basis, in order to promote teamwork.
Participate in pre-shift meetings for daily updates and continuous knowledge development.
Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
Perform tasks and projects as delegated by the leadership team.
Facilitate communication between FOH & BOH.
Describe menu features as needed (including changes and additions).
Answer any food and beverage related question in regards to the menu offerings.
Liaise with coordinator to ensure communication at all times.
Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc.
Assist chef in expediting food.
Ensure that all food products are consistently prepared and served according to the standards.
Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors and landings).
Take guests order in the absence of a coordinator.
Plate & prepare small food items and accompaniments.
Collect guest dishes upon meal completion, including breakdown and cleaning of table.
Deliver guestroom amenities in a timely and efficient manner.
Deliver, stock and re-stock private bars.
Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.).
Ensure timely delivery of spa related orders.
Set-up, breakdown and execution of boardroom events and BEOs (Including internal events, one-on-one meetings, in-suite dinner, office events, etc.).