In Room Dining Order Taker - Waldorf Astoria Park City
Waldorf Astoria Kuwait•Park City, UT
About The Position
Waldorf Astoria Park City is seeking an In Room Dining Order Taker to join its Food and Beverage Team. The role supports the hotel’s in-room dining service and helps create memorable guest experiences through friendly, efficient interactions, accurate order processing, and knowledgeable menu guidance. The position includes answering room-service calls, entering food and beverage orders into the point-of-sale system, promoting menu offerings, and processing payments in accordance with accounting guidelines.
Requirements
- Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.
Responsibilities
- Provide upbeat, friendly service and proactively look for ways to make guest experiences special.
- Answer room-service telephone calls and guest requests promptly, courteously, and efficiently.
- Capture food and beverage orders and enter them accurately into the point-of-sale system.
- Learn menu items, promotions, and specials to answer guest questions confidently.
- Suggest and promote food and beverage items, including sides, desserts, drinks, and special promotions.
- Reconcile checks, verify totals and gratuity disbursement, and handle cash according to accounting guidelines.
Benefits
- Free Epic Local Ski Pass during the winter season.
- Drastically discounted spa services.
- Complimentary meals on duty.
- Worldwide travel discounts, including up to 30 discounted nights at more than 6,000 properties in over 100 countries and 50% food and beverage discounts.
- Career mobility opportunities across departments and countries.
- Hilton Go Hilton travel program with 110 discounted nights and room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health and welfare plans, including medical, dental, and vision coverage.
- Retirement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
