In Room Dining - Minibar Attendant

AccorHotelAustin, TX
Onsite

About The Position

The In Room Dining - Minibar Attendant is responsible for ensuring the minibar is stocked and accurate for guests. This role involves providing professional and friendly service, maintaining cleanliness standards, and accurately recording minibar items used for billing. The position requires the ability to work independently and as part of a team, with a strong focus on guest needs and adherence to safety and sanitation policies.

Requirements

  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow Colleagues without constant supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Nice To Haves

  • Previous service experience
  • Previous Point of Sale System experience

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Collect in-house guest and arrival lists for the day
  • Record any mini-bar items used to ensure accuracy in billing
  • Ensure in room service-ware items are clean and as per standards
  • Restock all mini-bar items in fridge prior to guests’ arrival and during their stay
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Benefits

  • Paid time off
  • Medical, Dental and Vision Insurance
  • 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
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