In Room Dining Manager

Four Seasons Hotels and Resorts • Vail, CO

5d • $85,000 • Onsite

About The Position

The In Room Dining Manager supports the management team in overseeing aspects of the In Room Dining department and Speyside Cafe. The In Room Dining Manager must ensure the consistency, quality and efficiency of food and beverage service and amenities for the hotel’s guest rooms and suites. They also assist the Food & Beverage Director with hiring, training, and supervising the staff. To work to ensure the consistency, quality and efficiency of food and beverage service and amenities for the hotel’s guest rooms & suites. To follow the wishes and preferences of our guests.

Requirements

• Minimum 3+ year previous experience in a food and beverage environment, in a luxury hotel setting preferred.
• Excellent leadership skills, and the ability to motivate and challenge a diverse team.
• Knowledge of food & beverage service and supervisory experience is preferred.
• Proficient in computer systems
• Good communication skills are a necessity.
• Fluency in English is required for this location.
• Applicants must have current work authorization in the United States.

Nice To Haves

• Ability to speak Spanish preferred.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor phones, orders, deliveries and pickups to ensure guest satisfaction and employee support.
• Review and approve any comp or voids to ensure accuracy and ensure all glitches are posted accurately and timely.

Benefits

• Salary: $85k
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Competitive Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals.
• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed