In Room Dining Cashier (Seasonal)
AccorHotel•Municipality of Jasper, AB
•Onsite
About The Position
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new In Room Dining Cashier. At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In-Room Dining Cashier providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction!
Requirements
- Minimum 1 year Food and Beverage experience required within the last 2 years
- Previous leadership experience required
- Successful completion of Food and Beverage test required 80% and above.
- Valid Alberta Driver’s License is required
- Pro Serve certificate required
- Previous Point of Sale System is required
- Excellent communication and organizational skills
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Nice To Haves
- Previous In Room Dining service experience is an asset
- Property Manager experience an asset
Responsibilities
- Deliver professional, friendly, and engaging guest service by answering phones, assisting with order placement, and upselling menu items while maintaining full knowledge of all menu offerings and preparation methods.
- Coordinate and expedite in-room dining orders and daily amenities to ensure accurate and timely delivery to guests.
- Process guest checks, balance and remit daily float, and accurately log, track, and distribute gratuities to servers.
- Support team operations by delegating calls, assisting with server duties as required, and taking an active role in training and development of new and existing staff.
- Perform opening, closing, and cleaning duties to maintain smooth daily operations and service standards.
- Follow outlet policies, safety and sanitation procedures, and hotel vehicle handling guidelines while performing assigned duties.
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Other duties as assigned.
Benefits
- Complimentary upgrades
- Extended stays
- Discounted stays across Fairmont & Raffles properties
- Special dining and wellness discounts
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
