In Office Supervisory CNA
About The Position
The In Office Supervisory CNA works in an office environment and visits clients’ homes. The role supports day-to-day office operations, including answering phones and responding to client and caregiver questions, while providing non-clinical guidance and training to home care aide staff in the field. The supervisor evaluates aide performance and service effectiveness, gathers feedback from clients or primary caregivers, and submits timely assessments and other required documentation. The position participates in case and interdisciplinary team meetings, discusses service or client concerns, develops appropriate solutions, assists with aide performance reviews and competency, and takes part in office meetings and staff development trainings. The role also handles after-business-hours calls for additional compensation and is open to shift coverage throughout the day, particularly from 8:30 a.m. to 11:00 a.m. The posting also describes caregiver duties that may include assisting clients with daily activities and personal care, mobility and transfers, range of motion, meal planning and preparation, household needs, companionship, and respite services.
Requirements
- Current CNA certificate/license held for a minimum of two years.
- Reliable transportation.
- Current driver’s license.
- Current vehicle insurance coverage.
- Excellent interpersonal and coaching skills.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to exercise professional discernment and maintain professional boundaries.
- Positive attitude, self-motivation, and commitment to excellence.
- Collaborative and coachable approach.
- Passion for serving and helping others.
Responsibilities
- Work in an office environment and make visits to clients’ homes.
- Support day-to-day office operations, including answering phones and handling client and caregiver questions.
- Provide non-clinical guidance and training to home care aide staff in the field.
- Evaluate aides’ field performance and the effectiveness of home care services.
- Obtain feedback from clients and/or primary caregivers.
- Submit assessments and other required service documentation in a timely manner.
- Handle after-business-hours phone calls; the posting notes additional compensation for this work.
- Be open to shift coverage throughout the day, particularly between 8:30 a.m. and 11:00 a.m.
- Participate in scheduled case meetings and interdisciplinary team meetings.
- Discuss client or service problems and develop appropriate, effective solutions.
- Participate in office meetings and staff development trainings.
- Assist with aide performance reviews and ensure competency.
- Adhere to federal, state, and accreditation requirements.
- Maintain required licensures and relevant certifications.
- Assist clients with daily activities, personal care, mobility, transfers, range of motion, meal planning and preparation, household needs, companionship, and respite services, as described in the posting.
Benefits
- Paid time off.
- Training and development.
- Bonus based on performance.
- Free food and snacks.
- Additional compensation for handling after-business-hours calls.
- Ongoing training and support.
- Flexibility.
- Open-door policy.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
