In-House Sales Representative

TASCHEN•Los Angeles, CA

6d•$50,000 - $57,000•Onsite

About The Position

Our In-House Sales Representative plays a vital role in managing in-house accounts, finding new business opportunities, supporting TASCHEN America Directors plus the trade sales team, and ensuring efficient execution of sales processes. This individual acts as a bridge between the sales team, customers, and other internal departments, focusing on in-house sales as well as administrative and operational support while enhancing customer satisfaction.

Requirements

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
Proven experience in sales support, sales, or customer-facing roles (B2B or B2C)
Ability to work independently, take initiative, and handle responsibilities with minimal supervision
Strong interpersonal and problem-solving skills
Enthusiasm for driving consistent change and improvement to achieve company objectives
Thrives in a fast-paced, dynamic environment while managing competing priorities
Excellent organizational skills with a proactive mindset to identify and implement process improvements

Responsibilities

Managing and growing existing in-house account base, with opportunity to travel locally for sales visits as approved by Sales Director
Researching and creating outreach templates for new business in various categories (specialty, gift, book trade, museums, etc), creating and tracking pipeline of prospects
Providing support for Sales Director and Executive Director
Maintaining and regularly updating sales materials including stock lists, order forms, Edelweiss, and catalog PDFs / Dropbox links
Liaising and providing customer service support to external rep groups
Keeping TASCHEN branded showrooms updated with new samples, editing regularly to ensure key in-stock titles are being shown
Assisting in preparing for bi-annual sales conferences and roundtable discussions by researching comparable titles, organizing sales materials, and other responsibilities as coordinated with Sales Director
Coordinating with digital marketing team to select titles to be featured in bi-monthly newsletters to trade clients
Managing and tracking prospective customers and assisting with new client onboarding to ensure maximum retention
Assisting with seasonal gift market follow-ups to ensure all orders are being processed and new clients have been onboarded successfully
Supporting account managers by providing coverage for their clients during intensive rep travel periods, filling out product information forms as needed by customers.