In House Sales Manager/TO

Hilton Grand Vacations•Branson, MO

14h

About The Position

This role is for an In House Sales Manager/TO at Hilton Grand Vacations (HGV). The position involves leading a sales team to achieve sales targets, ensuring accurate documentation, and fostering team development. The manager will recruit, hire, mentor, and train sales representatives, conduct sales presentations when necessary, and monitor key performance metrics. The role also requires maintaining team accountability through performance evaluations and disciplinary actions. HGV is a leading vacation ownership company committed to creating memorable experiences for its Owners and Guests. They are an equal opportunity employer valuing diversity and providing reasonable accommodations for individuals with disabilities.

Requirements

Proven leadership in sales, with the ability to mentor and develop a high-performing team.
Strong communication skills, both verbal and written.
A passion for inspiring team members and delivering exceptional guest experiences.
Ability to analyze performance metrics and implement strategies for improvement.

Responsibilities

Assist sales representatives in closing deals and ensure accurate preparation of necessary documentation.
Manage the sales line to meet or exceed operating budget targets and uphold Bluegreen’s minimum performance standards.
Recruit, hire, and mentor sales representatives, providing coaching and training to help them succeed.
Step in to conduct sales presentations as needed to maintain smooth prospect flow.
Hold at least one weekly training session to enhance team skills, using curriculum approved by the Director of Sales.
Ensure team performance meets or exceeds standards for VPG, sampler sales, referrals, Medallia scores, and other key metrics.
Have necessary tough conversations and issue disciplinary actions when required to maintain team standards.
Evaluate and guide team members to maintain high performance and serve as exemplary representatives of HGV.
Attend and conduct site meetings and training sessions as directed.
Conduct refresher training for team members who fall below minimum performance standards.
Present pricing, financing, and incentives to prospective guests and make final decisions to close sales.