In-House Marketing Manager

Hilton Grand Vacations•Capistrano Beach, CA
•$70,000 - $150,000•Onsite

About The Position

We're seeking an experienced In-House Marketing Manager at our Riviera Beach Resort to guide our Marketing Representatives and Greeters as they engage with travelers, understand their travel interests, and introduce vacation ownership opportunities in a natural and engaging way. Just moments from Capistrano Beach and less than two miles from Dana Wharf’s dining, shopping, and marine activities, Riviera Beach Resort offers a relaxing retreat for our owners and guests. With family-friendly activities, a sparkling pool and jacuzzi, and expansive ocean views, our Resort delivers both an exceptional vacation experience and an exciting opportunity for accomplished timeshare marketing professionals.

Requirements

  • High School Diploma or equivalent.
  • 1 or more years of people management experience and/or experience leading teams within a sales or marketing environment.
  • Minimum of 1 year of timeshare industry experience.
  • Intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
  • Strong verbal, written, and interpersonal communication skills.
  • Excellent organizational and time management skills with the ability to prioritize multiple responsibilities.
  • Ability to work effectively in a fast-paced setting that emphasizes performance.
  • Demonstrated ability to meet targets and achieve business objectives.
  • Experience resolving guest concerns and delivering exceptional customer service.
  • Flexible schedule with the ability to work evenings, weekends, and holidays as business needs require.

Nice To Haves

  • BA/BS/Bachelor's Degree
  • 2 years of branded timeshare sales experience

Responsibilities

  • Build and lead site initiatives for the Marketing team to achieve targeted goals and service.
  • Staff and develop the team’s talent, including training, communicating, mentoring and coaching in order for the team to reach maximum performance.
  • Be the primary contact for both internal and external customers relating to activities and proficient within their region/site of the local events, attractions, partnerships, restaurants and on/off-site activities.
  • Hold individual monthly performance reviews in partnership with team members and team leaders.
  • Complete other duties and tasks, as assigned by management.

Benefits

  • Medical, dental, and vision insurance starting your first day.
  • Vacation, sick time, and paid parental leave.
  • 401(k) with company match, life insurance, and an employee stock purchase program.
  • Tuition reimbursement for job‑related degrees and certifications.
  • Team Member discounts, travel programs, and resort benefits.
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