In-House Marketing Manager

Hilton Grand Vacations • Dana Point, CA

2d • $70,000 - $150,000 • Onsite

About The Position

We're seeking an experienced In-House Marketing Manager at our Riviera Beach Resort to guide our Marketing Representatives and Greeters as they engage with travelers, understand their travel interests, and introduce vacation ownership opportunities in a natural and engaging way. Just moments from Capistrano Beach and less than two miles from Dana Wharf’s dining, shopping, and marine activities, Riviera Beach Resort offers a relaxing retreat for our owners and guests. With family-friendly activities, a sparkling pool and jacuzzi, and expansive ocean views, our Resort delivers both an exceptional vacation experience and an exciting opportunity for accomplished timeshare marketing professionals.

Requirements

• High School Diploma or equivalent.
• 1 or more years of people management experience and/or experience leading teams within a sales or marketing environment.
• Minimum of 1 year of timeshare industry experience.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Strong verbal, written, and interpersonal communication skills.
• Excellent organizational and time management skills with the ability to prioritize multiple responsibilities.
• Ability to work effectively in a fast-paced setting that emphasizes performance.
• Demonstrated ability to meet targets and achieve business objectives.
• Experience resolving guest concerns and delivering exceptional customer service.
• Flexible schedule with the ability to work evenings, weekends, and holidays as business needs require.

Nice To Haves

• BA/BS/Bachelor's Degree
• 2 years of branded timeshare sales experience

Responsibilities

• Build and lead site initiatives for the Marketing team to achieve targeted goals and service.
• Staff and develop the team’s talent, including training, communicating, mentoring and coaching in order for the team to reach maximum performance.
• Be the primary contact for both internal and external customers relating to activities and proficient within their region/site of the local events, attractions, partnerships, restaurants and on/off-site activities.
• Hold individual monthly performance reviews in partnership with team members and team leaders.
• Complete other duties and tasks, as assigned by management.

Benefits

• Medical, dental, and vision insurance starting your first day.
• Vacation, sick time, and paid parental leave.
• 401(k) with company match, life insurance, and an employee stock purchase program.
• Tuition reimbursement for job‑related degrees and certifications.
• Team Member discounts, travel programs, and resort benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED