In-House Copier Technician & Refurb Associate

Boston Document Systems•Marlborough, MA

5d•$23 - $24•Onsite

About The Position

Boston Document Systems (BDS) provides office equipment solutions designed to improve printing, copying, and document-production efficiency. The In-House Copier Technician & Refurb Associate uses electromechanical skills to support field technicians and refurbish copiers at the company warehouse. The role calls for a team-oriented, organized person with proficient computer skills. The position involves repairing and maintaining office equipment, assembling and testing machines, troubleshooting malfunctions, performing preventive maintenance and calibrations, and managing tools, parts, and supplies. Local delivery of parts using a personal vehicle may be required, with mileage reimbursement eligibility. The work takes place in a warehouse and may involve prolonged sitting or standing, moving equipment parts and boxes, and lifting and carrying up to 50 pounds. BDS is an equal opportunity employer and states its commitment to a workforce in which individuals feel safe and valued and have equal access to opportunities.

Requirements

High school diploma or GED equivalent.
Valid driver’s license, solid driving record, and vehicle insurance.
Reliable vehicle.
Excellent customer service and communication skills.
Ability to adapt and work both independently and as part of a team.
Ability to lift and carry 50 pounds.
Ability to sit and stand for prolonged periods and operate a computer, telephone, and keyboard.
Close vision sufficient for equipment and computer work.

Nice To Haves

One or more years of experience in maintenance, troubleshooting, and repair of copier or printer office equipment.
Knowledge of major copier and printer manufacturers, such as Kyocera, Canon, Ricoh, and/or Xerox.
Networking knowledge.
Strong verbal and written communication skills.
A can-do attitude and willingness to learn.

Responsibilities

Manage and repair office equipment at the warehouse.
Provide timely support to meet field technicians’ needs.
Investigate and resolve advanced maintenance and repair issues.
Maintain accurate inventory of tools, parts, and supplies.
Assemble machines to specifications using hand and power tools and measuring devices.
Run machines to test parts functionality.
Perform preventive maintenance and calibrations of office equipment.
Troubleshoot equipment, identify malfunctions, and determine their causes.
Build relationships with service technicians.
Use a personal vehicle for local parts delivery when required.