In Home Outreach Counselor, Family Preservation
About The Position
Wayfinder Family Services is dedicated to supporting vulnerable children, youth, and adults facing challenges such as disabilities, homelessness, and abuse. The In-Home Outreach Counselor (IHOC) plays a vital role in the Family Preservation program, which aims to prevent child abuse and neglect by providing intensive, in-home support to at-risk families in Los Angeles County. This program, launched in July 2024, focuses on addressing issues that could lead to children being removed from their homes. The IHOC collaborates closely with families to create individualized service plans, offers counseling and crisis intervention, and connects them with essential community resources. This position is critical for fostering family stability and ensuring children's well-being within their homes, with a strong emphasis on trauma-informed, culturally appropriate, and tailored service delivery.
Requirements
- A minimum of a bachelor’s degree in a related field from an accredited college or university is required.
- Minimum of 1 year of experience working with at-risk families or in a similar role.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficient in using Microsoft Office, specifically Word, Excel, and Outlook.
- Ability to work independently, with a broad range of delegated responsibilities.
- Good grammar, diction, and ability to write clearly and concisely.
- Valid CA Driver License with a minimum of two (3) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles.
- Or ability to facilitate travel for and with clients to and from potential job sites and lesson destinations used for training, using available transportation resources which may include public transportation, rideshare, etc.
Nice To Haves
- A master’s degree is preferred.
- Experience in home-based services and case management preferred.
- Bilingual (Spanish/English) preferred.
Responsibilities
- Conducts Comprehensive Assessments: Perform initial and ongoing assessments of families' needs, strengths, and risks.
- Develop individualized service plans in collaboration with families.
- Provides Direct Support and Services: Delivers in-home counseling and crisis intervention.
- Facilitate parenting education and skill-building activities.
- Support families in accessing housing, food, healthcare, and employment resources.
- Case Management: Coordinate and monitor the delivery of services as outlined in the service plan.
- Maintain regular contact with families to assess progress and modify service plans.
- Work collaboratively with other service providers, including therapists, social workers, and educators.
- Documentation and Reporting: Maintains accurate and timely records of all interactions with families.
- Prepare progress reports and case summaries for internal use and submission to DCFS and other stakeholders.
- Training and Development: Participate in ongoing training and professional development opportunities.
- Stay informed about best practices in family preservation and child welfare.
- Other duties as outlined in the position description.
Benefits
- Generous Paid Time Off (PTO) policy
- 11 paid holidays
- Five winter holidays
- Medical, dental, vision, life, and long-term disability insurance
- 401(k) retirement plan with employer match up to 4%
- Employee referral program
- Education tuition assistance program
- Public Service Loan Forgiveness (PSLF) eligible
- Flexible spending account (FSA) plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
