Outreach Counselor

The Home for Little Wanderers • Boston, MA

14h • Hybrid

About The Position

This is an exciting opportunity to be a part of Metro-Boston’s PACT-Y team through the Home for Little Wanderers. PACT (Program for Assertive Community Treatment) is an evidence-based home/community centered model. The PACT-Y Outreach/Case Manager provides intensive, community-based support to youth with significant emotional and behavioral health needs as part of a multidisciplinary team. This role focuses on engaging youth and families in services, supporting individualized treatment goals, and coordinating care across systems. This is a highly collaborative, field-based position that requires flexibility, strong relationship-building skills, and the ability to adapt to the evolving needs of youth and families.

Requirements

• High School diploma or GED
• Must be able to work with people of different backgrounds, languages and ethnicities
• Driver’s license required

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Deliver community-based outreach and case management services in home, school, and other natural settings
• Engage youth and caregivers to build consistent, trusting relationships
• Support implementation of individualized treatment plans in partnership with the team
• Assist with crisis prevention and intervention, utilizing a team-based approach
• Coordinate care with providers, including mental health, medical, educational, and state agencies
• Support development of life skills, emotional regulation, and social functioning
• Connect youth and families to community resources and supports
• Participate in daily team meetings and ongoing treatment planning
• Complete timely and accurate documentation in compliance with program standards
• Provide transportation support for youth as needed

Benefits

• Health, Vision and Dental Insurance available
• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED