Crisis Services Outreach Counselor

Kids In Crisis•Greenwich, CT

15h

About The Position

Kids in Crisis is Connecticut's ONLY free, round-the-clock agency providing emergency shelter, crisis counseling, and community educational programs for children of all ages and families dealing with a ride range of crises, including domestic violence, mental health, and family conflicts, substance use, economic difficulties, and more.

Requirements

Bachelor's degree from an accredited college or university in Social Work, Counseling, Psychology or related human services field.
Minimum of two (2) years counseling or crisis intervention related experience, with youth and families.
Driver's license.

Nice To Haves

SOCIAL WORK MA AND LMSWs ENCOURAGED TO APPLY, as well as, APPLICANTS NEARING COMPLETION OF THEIR MA PROGRAM!
Bi-lingual preferred.

Responsibilities

Answer crisis Helpline texts and calls, providing immediate assessment of need and implement plan of action.
Provide crisis intervention through community outreach and intake meetings.
Provide crisis case management services to at-risk youth identified through community-based programs or consenting families.
Assist in town-wide crisis initiatives, including postvention support.
Engage in clinical team coordination to ensure timely and open interagency communication.
Participate in rotational on-call coverage monthly.
Become certified in Medication Administration per the Department of Children and Families within the first 6 months of employment.
Provide regular outreach to identified community partners, including schools, police departments, and other social services agencies and community organizations.
Participate in community tabling events, including sharing information about Kids in Crisis.
Network with community agencies and attend coalition meetings.
Engage in community education and awareness initiatives, including providing presentations and participating in work groups.
Collect, provide and monitor for quality data through agency database (Apricot system), including Helpline notes, Outreach notes, crisis case management notes, and intake documentation.
Monitor iCarol text line system, including updating the resource portal.
Provide assistance for staff Helpline training, including providing mock texts and calls.
Complete agency-wide or team professional development trainings.