Improvement Advisor

Sanford Health • Fargo, ND

1d • $29 - $47 • Hybrid

About The Position

The Fargo Quality and Safety team is a talented, collaborative group of interdisciplinary professionals who are passionate about improving the care and wellbeing of our patients, employees, and communities. We value safety, inclusivity, continuous learning, and high reliability, while fostering a culture that supports work-life balance and professional growth. Our team partners with operational and clinical leaders to advance organizational strategies through data-driven performance improvement. By collaborating across departments and continuously evaluating systems and processes, we help drive meaningful improvements in quality, safety, patient experience, and operational outcomes. Team members enjoy a flexible work environment, including the opportunity to work remotely one day per week. As informal leaders throughout the organization, Quality team members work with a wide variety of stakeholders across the Fargo region and the broader Enterprise. This role offers a unique opportunity to make a meaningful impact in healthcare while gaining broad exposure to different facets of the organization, supporting both personal and professional development.

Requirements

• Bachelor's degree required. In lieu of education, leadership may consider an Associate’s degree and 5 years of applicable experience.
• If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
• Minimum of two years experience in operational process improvement, clinical, or healthcare management setting preferred.
• If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
• Obtains and subsequently maintains required department specific competencies and certifications.

Nice To Haves

• Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred.

Responsibilities

• Collaborates with leadership to lead systematic, organization-wide improvement efforts that enhance quality, patient experience, and operational outcomes.
• Support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities.
• Demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals.
• Data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results.
• Utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies.
• Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information.
• Serves as communication link and resource person regarding performance improvement and patient safety for departments and management throughout the organization.
• Understands and communicates quality and safety priorities as they relate to high reliability and value based care.
• Analyzes data to identify areas of opportunity for improvement efforts.
• Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public.
• Familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision.

Benefits

• Flexible work environment, including the opportunity to work remotely one day per week.
• Opportunity to make a meaningful impact in healthcare.
• Gaining broad exposure to different facets of the organization.
• Supporting both personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level