Import Specialist I

A.N. Deringer, Inc. • Calais, ME

7h • Remote

About The Position

This is a remote role that will follow an Eastern Standard Time schedule of Sunday, 8:00 AM to 5:00 PM and Monday through Thursday, 10:00 AM to 7:00 PM. The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.

Requirements

• HIGH SCHOOL DIPLOMA/GED
• 1+ YEAR(S) OF CUSTOMS BROKERAGE EXPERIENCE
• PREVIOUS EXPERIENCE KEYING CUSTOMS ENTRIES
• Has experience specific to client submission requirements and clearance of specific commodities

Nice To Haves

• PREVIOUS OCEAN AND AIR EXPERIENCE
• PREVIOUS PGA EXPERIENCE

Responsibilities

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
• Traces shipments and re-routes freight accordingly.
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
• Cross-trains in additional responsibilities.
• Handles confidential information.
• Opens files, enters notes, information and document requests in corporate systems
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume and foreign currency
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Maintains communication with customers, carriers and vendors
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Performs additional duties as assigned by management.

Benefits

• HEALTH, DENTAL, AND VISION PLANS
• VOLUNTARY HEALTH AND WELLNESS BENEFITS
• GENEROUS PAID TIME OFF
• PAID HOLIDAYS
• FLEXIBILITY IN WORK ENVIRONMENT

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED