Import Specialist I

Customs Broker, Freight Forwarding & Trade Compliance Services • Calais, ME

1d • Remote

About The Position

This is a remote role that will follow Eastern Standard Time schedule of Sunday, 8:00AM to 5:00PM and Monday through Thursday, 10:00AM to 7:00PM. The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.

Requirements

• High school Diploma/GED
• 1+ year(s) of Customs brokerage experience
• Previous experience keying customs entries

Nice To Haves

• Previous ocean and air experience
• Previous PGA experience

Responsibilities

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns.
• Builds relationships with customers
• Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
• Traces shipments and re-routes freight accordingly.
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
• Cross-trains in additional responsibilities.
• Handles confidential information.
• Has experience specific to client submission requirements and clearance of specific commodities
• Opens files, enters notes, information and document requests in corporate systems
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume and foreign currency
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Maintains communication with customers, carriers and vendors
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements.
• Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Performs additional duties as assigned by management.

Benefits

• comprehensive health, dental, and vision plans
• excellent voluntary health and wellness benefits
• generous paid time off
• paid holidays
• flexibility in your work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED