Import/Export Ops Specialist

Johnson & Johnson Innovative Medicine • West Chester, PA

10d • Hybrid

About The Position

This role supports DePuy Synthes operations by analyzing data, improving processes, and enabling effective planning and execution across manufacturing, distribution, and commercial teams. The position plays a key role in driving operational efficiency, ensuring product availability, and supporting data-driven decision making in a regulated, fast-paced medical device environment. This is an excellent opportunity to make a measurable impact on patient care through strong supply chain performance while gaining exposure to cross-functional stakeholders.

Requirements

• Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or a related field.
• 2–4 years of relevant experience in supply chain, operations, analytics, or a related business function.
• Proficiency in Microsoft Excel and experience working with large datasets.
• Ability to collaborate effectively across functions and communicate clearly with diverse stakeholders.
• English required.

Nice To Haves

• Master’s degree or advanced coursework in Supply Chain Management, Analytics, or Business Administration.
• Experience in a regulated industry such as medical devices, pharmaceuticals, or healthcare.
• Familiarity with ERP systems (e.g., SAP) and supply chain planning tools.
• Experience building dashboards or reports using tools such as Power BI, Tableau, or similar platforms.
• Exposure to continuous improvement methodologies (Lean, Six Sigma).
• Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
• Strong analytical skills with the ability to interpret data and translate insights into actions.
• APICS/ASCM certification (CPIM, CSCP) preferred.

Responsibilities

• Analyze supply chain data to identify trends, risks, and opportunities for improvement across planning, inventory, and distribution processes.
• Support demand and supply planning activities, including forecasts, inventory targets, and performance tracking.
• Develop and maintain reports, dashboards, and KPIs to monitor operational performance and support leadership decision making.
• Collaborate with cross-functional partners (manufacturing, procurement, logistics, quality, and commercial teams) to resolve supply issues and improve service levels.
• Participate in continuous improvement initiatives to enhance supply chain efficiency, accuracy, and compliance.
• Support system data integrity, standard work, and documentation aligned with internal controls and regulatory requirements.
• Prepare ad hoc analyses and presentations for leadership and project teams as needed.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level