Import/Export Operations Specialist

Livingston International•New Orleans, LA

4d•$22 - $33•Onsite

About The Position

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. JOB SUMMARY Livingston is seeking an experienced freight forwarding professional to manage international air and ocean import/export shipments from booking through final delivery. This role is responsible for coordinating shipments, preparing export/import documentation, communicating with carriers and customers, resolving shipment issues, and ensuring compliance with international transportation regulations. Ideal candidates will have 3+ years of freight forwarding experience and strong knowledge of air, ocean, import, and export operations.

Requirements

3 years of related experience
Excellent Knowledge of Freight Forwarding and regulatory requirements
Ability to work in a blended operations and customer development role
Operations skills and experience in the trucking and freight forwarding industry
Ability to negotiate rates in effort to route freight in the most cost effective manner
Self-motivated, assertive, and responds to branch metrics
Customer-service oriented
Ability to multi-task, prioritize and organize work
MS Office skills

Responsibilities

Coordinate the routing of import and export bookings with airline and ocean carriers
Timely preparation of rates and quotes for customers and overseas agents
Support the development of existing and new customers by working closely with your Branch Manager and the entire sales organization
Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
Support your branches quarterly metrics while obtaining if not exceeding your individual metrics
Perform other related duties as assigned by management.
Adhere to established policies and procedures.