Import Coordinator

Janel Group • Schaumburg, IL

11d

About The Position

Janel Group is seeking an Import Coordinator to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

Requirements

• 2 + years relevant Freight Forwarding, logistics , transportation, or domestic distribution experience, preferred
• Microsoft Suite experience, preferred
• Cargowise software experience, preferred

Nice To Haves

• Degree in Logistics or Supply Chain Management, preferred

Responsibilities

• Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations
• Track shipments from departure through final delivery and maintain accurate records in the internal systems
• Proactively resolve logistics and transportation issues with a strong customer-focused approach
• Communicate shipment status, updates, delays, and ETAs to customers to ensure full visibility and satisfaction
• Create and monitor exception reports in a timely and consistent manner
• Collect required documentation, verify charges, and support billing accuracy
• Ensure compliance with company procedures and basic import regulations
• Creating Customs entries

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed