Import Coordinator

OIA Global•Los Angeles, CA

4d•Onsite

About The Position

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd. Summary: Import Coordinator The primary duty of the Import Coordinator is to review, and process import transactions, including all related activities, for one or more major accounts, and to provide excellent and timely customer service. Duties will include preparation of freight quotes, tracking freight and invoice processing. The Import Agent performs all duties correctly and in compliance with all government regulations.

Requirements

Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams.
Excellent verbal/written communication skills.
Ability to pay close attention to detail.
Minimum of 1 year of relevant work experience in the freight forwarding industry, with a focus on ocean imports.
Prolonged periods of sitting at a desk and working on a computer.

Nice To Haves

Air freight experience is a plus.
Familiarity with CargoWise Enterprise system a plus.

Responsibilities

Promoting a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
Tracking and reviewing shipping status to ensure timely departure, arrival, and delivery of freight; enter milestone data.
Processing data through our freight management system and obtaining bank releases and other government agency releases as appropriate.
Processing arrival notices for incoming shipments.
Communicating with customs brokers and logistics providers to resolve any potential issues or delays.
Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use and negotiating competitive rates.
Obtain proper approval and release from customers, as well as signed proof of delivery.
Audit, pay, and record freight, duty, and other miscellaneous bills pertaining to shipments processed within 48 hours of receipt.