Import Coordinator - Customs Entry Writer

Leschaco•Jersey City, NJ

20h•Hybrid

About The Position

A leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative – Customs Entry Writer in our Jersey City, NJ office.

Requirements

Minimum 2- 4 years of experience in Import Customs Clearance operations
Knowledge of current and historical Customs regulations, Harmonized Tariff Schedule, and related directives of government agencies (including but not limited to Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and United States Agriculture Department (USDA) is a plus)
Be able to work independently, multi-task, be a team player and work in a fast-paced environment
Possess excellent written and verbal communication skills
Have computer skills and knowledge of Microsoft Outlook, Excel, Word and Access

Nice To Haves

Experience with the handling of hazardous materials a plus
The ideal candidate is a proactive logistics professional who thrives in a customer-focused environment, demonstrates strong attention to detail, and is committed to delivering high-quality service while ensuring compliance with international trade regulations.

Responsibilities

Preparing and submitting customs entries: This involves preparing the necessary documentation and data for US Customs and Border Protection (CBP) and other government agencies like the FDA, Fish & Wildlife Service (FWS), USDA, etc.
Transmission of Customs Entries to U.S. Customs for import shipments
Ensuring compliance: Verify accuracy of documents (commercial invoices and other required shipping document, etc.) and ensure compliance with US Customs regulations.
Coordinating with various parties: Communicate and coordinate with both internal and external customers, carriers, freight forwarders, customs officials and other agencies to ensure smooth clearance of goods
Problem-solving: Resolve documentation discrepancies, Customs exams, FDA holds, or other issues related to Customs clearance.
Receiving, reviewing, and processing import documentation for an assigned base of accounts
Preparing daily activities including: preparing delivery orders and communicate to trucker and customer the coordinate all involved parries for the pickup and delivery of cargo, filing ISF (Importer Security Filing), answering emails
Processing documents through internal systems and interfaces, providing updates and communicating to both internal and external customers to produce timely and compliant transactions
Research and verify key entry transaction records by tracing HBLs, commercial invoices, and other required documentation to determine record availability and support accurate processing.
Corresponding with overseas agents and clients
Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight
Developing and maintaining excellent customer service to internal and external customers
Preparing quotations
Handling the files from A to Z
Responsible for ensuring legal compliance, provide import guidance and control within government rules and regulations.