Implementations/Activations Network Engineer II

Leidos•Shiloh, IL

5d•$59,150 - $106,925•Onsite

About The Position

The Implementations/Activations Network Engineer II supports the Defense Information Systems Agency (DISA), which provides, operates, and assures command and control of the Defense Information System Network (DISN) for the Department of Defense and national security organizations. The role is with Leidos’ Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract at Scott AFB, Illinois, and supports installation oversight, network equipment configuration, testing, monitoring, servicing, and network activations for Department of Defense projects. U.S. citizenship and an active Secret clearance are required. The engineer coordinates customer requirements and service activations, manages service orders and change processes, and works with customers, solution architects, vendor subject-matter experts, DISA project managers, and other stakeholders. The position includes configuring and testing network devices, coordinating commercial circuit activations, validating requirements against DISN systems and databases, and monitoring customer traffic following changes. Solutions to technical issues are developed through testing, documentation, and configuration changes. The position requires a bachelor’s degree and 2–4 years of relevant experience, or a master’s degree and less than 2 years of relevant experience, or an equivalent combination of education and experience. An active Secret clearance and DoD-8570 IAT Level 2 baseline certification, such as Security+ CE or equivalent, are required. The listed pay range is $59,150–$106,925.

Requirements

Proficient knowledge of network hardware specifications, configuration and testing processes, and industry specifications.
Knowledge of configuring, activating, testing, and analyzing network systems.
Experience in network engineering, problem management, and performance management.
Understanding of basic telecommunications and information-technology terminology and technology.
Knowledge of data and voice network design over various transmission systems, including router connections using military and commercial protocols such as BGP and ISIS; switch trunking including VLANs; and circuit configurations through multiplexers.
Experience with network services such as BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, and VRF, and appliances such as routers, load balancers, domain name servers, and firewalls.
Ability to work in a team while independently completing assignments and developing proficiency in processes.
Strong written and verbal communication, team-building, and collaboration skills.
U.S. citizenship.
Active Secret security clearance.
DoD-8570 IAT Level 2 baseline certification, such as Security+ CE or equivalent.
Bachelor’s degree and 2–4 years of relevant experience, or master’s degree and less than 2 years of relevant experience; equivalent combinations of education and/or experience are also accepted.

Nice To Haves

Prior experience at DISA or knowledge of DISA systems and processes.
Prior experience with SharePoint data entry.
Experience performing customer outreach.
Experience with the DISA Request Fulfillment process and associated documents, including TSRs, TSOs, and completion reports, as well as circulars.
Basic understanding of the Department of Defense, its policies, and its hierarchy.
Basic understanding of DISA’s organizational structure and how elements such as DITCO contribute to fulfilling mission-partner TSR requirements.
Network certifications such as Cisco CCNA or CCNP, Microsoft MCSE, security certifications such as Security+ CE or CISSP, or ITIL certification.

Responsibilities

Coordinate with customers; conduct Initial Test and Acceptance (IT&A); complete reporting and data entry for new service activations in accordance with DISA standards.
Work with customers, solution architects, and vendor subject-matter experts to implement changes and identify, analyze, and resolve issues.
Manage Service Orders in accordance with Change Management procedures.
Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes.
Initiate network-device configurations using configlets.
Analyze DISN systems and databases to validate and implement customer requirements.
Design and implement solutions to technical problems through testing, documentation, and modification of network-device configurations.
Coordinate and program customer circuit activations with commercial vendors to establish end-to-end connectivity.
Monitor networks to assess whether deployed changes have affected customer traffic, using expected traffic behavior, lessons learned, and customer reporting.
Use systems-analysis techniques and procedures, including consulting users to determine hardware, software, or system functional requirements in support of customer resources.
Engage DISA project managers and/or customers to resolve incomplete or unclear requirements.
Contact stakeholders and facilitate approvals to maintain progress on service requests.