About The Position

The Implementations/Activations Network Engineer II supports the Defense Information Systems Agency (DISA), which provides and operates Defense Information System Network (DISN) services for the Department of Defense and national security organizations. This role is with Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) and is located at Scott AFB, Illinois. The engineer oversees installation, configures and tests network equipment, monitors and services networks, and activates networks for projects supporting Department of Defense networks. U.S. citizenship and an active Secret clearance are required. The position coordinates with customers, solution architects, vendor subject matter experts, project managers, and other stakeholders to implement network changes, resolve issues, and advance service requests. The engineer manages service orders and activation documentation, validates customer requirements, coordinates commercial circuit activations, and monitors customer traffic following deployed changes.

Requirements

  • Proficient knowledge of network hardware specifications, configuration and testing processes, and industry specifications.
  • Knowledge of configuring, activating, testing, and analyzing network systems.
  • Experience in network engineering, problem management, and performance management.
  • Understanding of basic telecommunications and information technology terminology and technology.
  • Knowledge of data and voice network design across transmission systems, router connections using military and commercial protocols such as BGP and ISIS, switch trunking including VLANs, and circuit configurations through multiplexers.
  • Experience with network services such as BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, and VRF, and network appliances such as routers, load balancers, domain name servers, and firewalls.
  • Ability to work in a team while independently completing assignments and developing proficiency in processes.
  • Strong written and verbal communication, team-building, and collaboration skills.
  • Active Secret security clearance.
  • DoD-8570 IAT Level 2 baseline certification, such as Security+ CE or equivalent.
  • Bachelor's degree and 2–4 years of relevant experience, or a master's degree and less than 2 years of relevant experience; equivalent combinations of education and/or experience are accepted.
  • U.S. citizenship.

Nice To Haves

  • Prior experience at DISA or knowledge of DISA systems and processes.
  • Prior experience with SharePoint data entry.
  • Experience performing customer outreach.
  • Experience with the DISA Request Fulfillment process and associated documents, including TSRs, TSOs, and completion reports, and experience with circulars.
  • Basic understanding of the Department of Defense, its policies, and hierarchy.
  • Basic understanding of DISA's organizational structure and how elements such as DITCO contribute to fulfilling mission partner TSR requirements.
  • Network certifications such as Cisco CCNA or CCNP, Microsoft MCSE, or security certifications such as Security+ CE or CISSP; ITIL certification.

Responsibilities

  • Coordinate with customers, conduct Initial Test and Acceptance (IT&A), perform reporting, and enter data for new service activations in accordance with DISA standards.
  • Work with customers, solution architects, and vendor subject matter experts to implement changes and identify, analyze, and resolve issues.
  • Manage service orders in accordance with change management procedures.
  • Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes.
  • Initiate network device configurations using configlets.
  • Analyze DISN and databases to validate and implement customer requirements.
  • Design and implement solutions to technical problems through testing, documentation, and modification of network device configurations.
  • Coordinate and program customer circuit activations with commercial vendors to establish end-to-end connectivity.
  • Monitor networks to assess whether deployed changes affect customer traffic, using expected traffic behavior, lessons learned, and customer reporting.
  • Apply systems analysis techniques, including consulting users to determine hardware, software, or system functional requirements supporting customer resources.
  • Engage DISA project managers and/or customers to resolve incomplete or unclear requirements.
  • Contact stakeholders and facilitate approvals to maintain progress on service requests.
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