Implementation Training Manager - Nationwide, US
About The Position
PURE HomeRiver is seeking an Implementation Training Manager who thrives on organization, structure, and helping others succeed through well-planned, effective training. You are a highly organized and dependable professional who enjoys creating clear processes, developing training programs, and ensuring every detail is thoughtfully planned and executed. In this role, you'll lead training initiatives that prepare teams for successful system implementations by developing training materials, facilitating engaging learning experiences, managing training schedules, and providing ongoing support throughout the consolidation process. If you're motivated by building structured learning experiences, executing well-organized plans, and delivering reliable results that contribute to successful organizational change, PURE HomeRiver offers the opportunity to make a meaningful impact through your expertise, dependability, and commitment to excellence.
Requirements
- Strong communication skills
Nice To Haves
- Residential property management experience is preferred
- Hospitality/Customer Service experience preferred
Responsibilities
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal
- Serve as primary contact for all tenant communication
- Maintain records in property management software for all maintenance requests, ensuring work orders are completed in a reasonable time within estimated costs
- Assist Property Manager with the lease renewal process
- Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants
- Prepare Notices and other routine correspondence as directed by Property Manager
- Respond and follow up with prospective residents interested in available properties, including traveling to and meeting with prospective residents for review of properties
- Communicate with residents throughout the rent collection process
- Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies
- Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant
- Ensure all property and tenant information is documented in property management software
- Maintain all communication within property management software to ensure up-to-date information is available to all team members
Benefits
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% Instantly Vested Match
- Generous Vacation and Sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
