Implementation Specialist

BLACKHAWK INDUSTRIAL OPERATING CO•Tulsa, OK

18h

About The Position

The primary function of the Implementation Specialist is to manage the on-boarding of new accounts from crib crawl, to site preparation, to go-live, and post go-live support.

Requirements

Excellent oral and written communication skills
Expert knowledge of P21, Crib Master, Auto Crib
Proficient at MS Office Suite of applications
Ability to work on multiple projects with a high degree of accuracy
Ability to travel up to 50% - 75% of the time
Associates’ Degree and/or related applicable experience

Nice To Haves

2 years of supervisory experience preferred

Responsibilities

Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Actively trains new crib personnel with skills and knowledge required to successfully manage crib operations and serves as a mentor, coaching employees as they grow in their role.
Assesses crib layout and function to determine capital investment for equipment and headcount
Develops and drives process high level improvements to enhance performance (labor productivity, safety, and process quality) across all crib operations
Serves as enterprise process owner of crib standard operating procedures
Performs audits across crib operations to assess compliance to standards. Directs employees to correct gaps
Manages crib crawls to ensure data is consistently collected that meets the requirements of internal stakeholders (Sourcing, ESS, Supply Chain, etc.)
Assists in setup of cribs adhering to company standards for product and bin labeling
Conducts regular training, both remotely and in person, with crib personnel and with branch customer service teams
Assist with home branch related needs while not working on implementation projects or as time permits

Benefits

Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement – after 1 year of employment