Implementation Specialist

imi•Fishers, IN
•Onsite

About The Position

This is a full-time position with varying shifts and extensive required travel. The home location for this position can be at any of the imi sites within the imi footprint. The role involves interacting with plant personnel, shop/maintenance personnel, drivers, and management to schedule and organize repairs for truck automation devices. The specialist will repair a variety of electronic equipment, operate in a fast-paced multitasking environment, and utilize strong troubleshooting skills. A solid understanding of process control and efficiency is necessary, along with the ability to self-manage and maintain a positive attitude. Responsibilities include organizing and hosting corporate trainings, new product testing and implementation, and regular reporting and communication with product owners. All other duties as assigned by management.

Requirements

  • Must operate in a fast-paced multitasking environment
  • Strong troubleshooting skills required
  • Able to operate a multimeter and other troubleshooting equipment
  • Strong understanding of process control and efficiency
  • Self-managing, self-motivated, and positive attitude required
  • Solid familiarity of Android operating systems and settings is a must
  • Prior knowledge of mobile technology required
  • Vehicle electrical knowledge is required
  • Proficient with office-related software
  • Must be able to work flexible hours, overnights, some weekends, and occasional extended travel

Nice To Haves

  • Well organized with the ability to prioritize tasks/lists
  • Prior TrackIt, Command/CommandTrack, or equivalent experience preferred
  • Knowledge of imi delivery and scheduling processes/software preferred

Responsibilities

  • Effectively interact with plant personnel, shop/maintenance personnel, drivers, and management
  • Schedule and organize repairs for truck automation devices
  • Repair a variety of different types of electronic equipment
  • Operate in a fast-paced multitasking environment
  • Utilize strong troubleshooting skills
  • Operate a multimeter and other troubleshooting equipment
  • Organize and host corporate trainings
  • New product testing and implementation
  • Regular reporting and communication with product owners
  • All other duties as assigned by management
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