Implementation Specialist I

Primary Residential Careers•Salt Lake City, UT

5d•Onsite

About The Position

The Implementation Specialist I provides support for implementation projects, including new branch openings, branch changes, and branch closures. This role focuses on administrative coordination, scheduling, communication, and learning company processes and compliance requirements.

Requirements

Strong communication, analytical, and problem-solving skills
Excellent writing and editing skills
Ability to effectively and professionally handle difficult situations that may arise
Ability to multi-task
Strong organizational skills and attention to detail
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.)
Must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.
Must be able to work extended hours.
Must adhere to all applicable mortgage and fair lending laws and regulations as well as company policies.

Nice To Haves

Extraordinary attention to detail
Ability to work and to deliver content under tight deadlines
Ability to work independently

Responsibilities

Prepare weekly branch update meeting notes
Order labor law posters and send compliance postings for new office locations
Create projects in company systems of record to support implementation projects, ensuring accurate documentation and timely processing.
Schedule setup, changes, and termination of services with external vendors
Schedule meetings with stakeholders to discuss project needs and requirements
Set up Executive Welcome Calls
Send welcome kits to new branches