Implementation Manager (Pharmacy Benefit Management)

SlateRx • Las Vegas, NV

9h • Remote

About The Position

This position is responsible for leading the process of converting PBM services to the company. It includes managing relationships across various constituents and personalities, and across a variety of dynamics. The individual will possess strong project management skills, communication (written and oral), and comprehensive pharmacy benefits knowledge across implementation steps. The ability to assert credibility with HR decision makers and teams, as well as third-party advisors, is crucial. The role involves taking control of meetings by keeping broad multi-constituent groups organized and on task. Additional opportunities will be made available to the right candidate, including growth within the implementation department or across the organization in larger roles.

Requirements

• Deep familiarity with PBM service model and associated steps for a conversion (Network, Formulary, Eligibility, Billing, Call Center, Account Service, File Transfer, etc.).
• Experience building and maintaining relationships with third party advisors.
• Experience working with Human resources-based decision makers and/or benefit advisors.
• Proficiency in MS Office suite (Excel, PowerPoint, Word, in particular).
• Effective communication skills, both written and verbal.
• Strong work ethic and willingness to be nimble, flexible to drive projects to completion; heavily deadline-oriented with comfort in managing multiple competing priorities.
• Ability to take direction and work independently while keeping relevant parties apprised.
• Associate’s or Bachelor’s degree is required.
• 3-5 years minimum of previous experience in pharmacy benefits administration, operations, or related discipline.

Nice To Haves

• Master’s degree a plus.
• Specific experience working with HR buyers (benefits manager, VPHR, etc.) and PBM implementations a plus.
• Professional certification (PMP, CAPM, or like designation a plus, but not required).

Responsibilities

• Serve as project manager through full implementation process, acting as “air traffic controller” and source of truth across all work steps – beginning with implementation kick-off and continuing through go-live and beyond.
• Coordinate with internal teams and partners to manage completion of conversion steps on time and with efficient use of resources.
• Serve as core point of contact for external constituents (client-based, advisor-based) through conversion process.
• Ensure on-time completion of all milestones, maintenance of detailed implementation status plan, and advanced warning of any risks.
• Balance competing priorities within and across client implementations.
• Involve necessary teams to provide input, collateral, or other support on a case-by-case basis.
• Always maintain frequent correspondence with all relevant parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree