Implementation Engineer

Amadeus•Irving, TX

7d•Hybrid

About The Position

The Implementation Engineer supports the delivery of airline and airport IT implementation projects through configuration, testing, documentation and deployment activities. The role contributes to project success by executing assigned activities, supporting customer engagements and developing technical, business and project management capabilities. The role operates under the direction of a Project Lead or Project Manager while progressively building the skills required to independently manage project activities.

Requirements

Bachelor’s degree in computer science, Engineering, or related field, or equivalent practical experience.
Assigned tasks completed on time and to expected quality.
Clear and timely escalation of issues.
Accurate documentation and status input.
Positive collaboration with project teams and stakeholders.
Demonstrated progression from supporting to driving defined activities.

Nice To Haves

Developing project management and implementation delivery knowledge.
Good communication, documentation and teamwork skills.
Basic IT background with willingness to develop product, integration, network and troubleshooting knowledge.
Ability to work under guidance, follow standards and escalate appropriately.
Strong ownership mindset and accountability for assigned tasks.

Responsibilities

Support implementation and deployment activities.
Execute configuration, validation, testing and documentation tasks.
Assist with cutover preparation and go-live activities.
Contribute to project status reporting, action tracking and meeting preparation.
Participate in customer workshops and capture requirements under guidance.
Escalate risks, issues, blockers and missing information appropriately.
Develop knowledge of airport IT, airline IT, integration, network concepts and troubleshooting.
Participate in knowledge sharing and continuous improvement activities.