Implementation Engineer

Power Factors•Houston, TX

2d•Remote

About The Position

Power Factors is seeking an experienced Implementation Engineer to join their global Professional Services team. This role is responsible for onboarding renewable energy assets (solar PV, wind, and battery storage) onto the Unity APM platform. The Implementation Engineer will own the successful technical delivery, including site configuration, data connectivity, validation, and performance accuracy. This is a customer-facing technical role where the engineer will interpret site telemetry, configure performance calculations, and communicate directly with customers about their data. Key Responsibilities include owning the technical delivery of asset onboarding, acting as the technical point of contact for customers, establishing and troubleshooting data connectivity, configuring asset hierarchy and calculations, validating signal quality and calculation accuracy, leading customers through user acceptance testing, and contributing to internal process improvements.

Requirements

Technical degree (engineering, energy systems, or related) or equivalent hands-on experience
3+ years of applicable working knowledge of renewable energy asset concepts: performance ratio, capacity factor, availability, curtailment, and basic electrical fundamentals (AC/DC, voltage types, reactive power)
Comfort interpreting time-series sensor data and identifying anomalies, gaps, or calculation errors, not just verifying that data arrived
Strong interpersonal and written communication skills, with confidence leading technical conversations directly with customers
Fluency in written and spoken English
Analytical mindset with the ability to learn new technical domains quickly
Direct experience with asset performance management or other energy monitoring and controls platforms

Nice To Haves

Solid understanding of networking concepts and protocols, including secure site connectivity (e.g., IPSEC tunnels)
Experience with Linux, Windows networking, and SQL databases
Proficiency in scripting (Python, Bash) and structured file formats (JSON, XML, Excel, CSV)
Familiarity with on-prem historian and datalogger integrations (e.g., N3uron, Campbell Scientific Loggernet) and industrial protocols (OPC, Modbus, IEC 104)
Experience with cloud-to-cloud data connections and REST API-based integrations
Experience with AWS or other cloud environments
Ability to read and interpret electrical single-line diagrams and network architecture diagrams
Exposure to solar/wind O&M workflows or revenue-grade metering concepts

Responsibilities

Own the technical delivery of asset onboarding, partnering closely with the assigned PS Project Manager to align on scope, timeline, and customer expectations while driving the day-to-day execution and quality of the work
Serve as the technical point of contact for customers during onboarding, translating site-specific requirements and design (hierarchy, tagging, data connectivity) into reality within our SaaS Unity APM platform
Establish and troubleshoot data connectivity between renewable sites and our platform, including on-prem historian/SCADA integrations, cloud-to-cloud APIs, and file-based ingestion
Configure asset hierarchy, KPI calculations, and alarm logic according to implementation runbooks and asset-class best practices (PV performance ratio, wind capacity factor and availability, BESS state of charge and round-trip efficiency)
Validate signal quality and calculation accuracy through structured site testing, identifying and triaging issues such as missing data, out-of-range values, misconfigured tags, and incorrect KPI outputs
Lead customers through user acceptance testing, explaining performance results and resolving discrepancies between expected and observed values
Contribute to internal process, tooling, and data quality improvements across the implementation lifecycle