Implementation Engineer

Power Factors•Houston, TX

About The Position

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data. Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management. With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code. Outside China and India. We're seeking an experienced Implementation Engineer to join our global Professional Services team, responsible for onboarding renewable energy assets (solar PV, wind, and battery storage) onto our Unity APM platform. You'll work alongside the rest of the Professional and will own the successful technical delivery: site configuration, data connectivity, validation, and performance accuracy. This is a customer-facing technical role: you'll interpret site telemetry, configure performance calculations, and speak directly to customers about what their data is telling them, not just whether the pipes are connected.

Requirements

Technical degree (engineering, energy systems, or related) or equivalent hands-on experience
3+ years of applicable working knowledge of renewable energy asset concepts: performance ratio, capacity factor, availability, curtailment, and basic electrical fundamentals (AC/DC, voltage types, reactive power)
Comfort interpreting time-series sensor data and identifying anomalies, gaps, or calculation errors, not just verifying that data arrived
Strong interpersonal and written communication skills, with confidence leading technical conversations directly with customers
Fluency in written and spoken English
Analytical mindset with the ability to learn new technical domains quickly
Direct experience with asset performance management or other energy monitoring and controls platforms

Nice To Haves

Solid understanding of networking concepts and protocols, including secure site connectivity (e.g., IPSEC tunnels)
Experience with Linux, Windows networking, and SQL databases
Proficiency in scripting (Python, Bash) and structured file formats (JSON, XML, Excel, CSV)
Familiarity with on-prem historian and datalogger integrations (e.g., N3uron, Campbell Scientific Loggernet) and industrial protocols (OPC, Modbus, IEC 104)
Experience with cloud-to-cloud data connections and REST API-based integrations
Experience with AWS or other cloud environments
Ability to read and interpret electrical single-line diagrams and network architecture diagrams
Exposure to solar/wind O&M workflows or revenue-grade metering concepts

Responsibilities

Own the technical delivery of asset onboarding, partnering closely with the assigned PS Project Manager to align on scope, timeline, and customer expectations while driving the day-to-day execution and quality of the work
Serve as the technical point of contact for customers during onboarding, translating site-specific requirements and design (hierarchy, tagging, data connectivity) into reality within our SaaS Unity APM platform
Establish and troubleshoot data connectivity between renewable sites and our platform, including on-prem historian/SCADA integrations, cloud-to-cloud APIs, and file-based ingestion
Configure asset hierarchy, KPI calculations, and alarm logic according to implementation runbooks and asset-class best practices (PV performance ratio, wind capacity factor and availability, BESS state of charge and round-trip efficiency)
Validate signal quality and calculation accuracy through structured site testing, identifying and triaging issues such as missing data, out-of-range values, misconfigured tags, and incorrect KPI outputs
Lead customers through user acceptance testing, explaining performance results and resolving discrepancies between expected and observed values
Contribute to internal process, tooling, and data quality improvements across the implementation lifecycle