Implementation Consultant

BusPlanner

8h • Hybrid

About The Position

BusPlanner is building a world-class Projects practice, and we are looking for driven, talented, and passionate Implementation Consultants to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the world of school bus transportation.

Who we are
BusPlanner builds market-leading software solutions for K-12 transportation departments across North America. We are on a mission to improve student transportation and empower the people who make it happen. We firmly believe that it takes both product innovation and stellar customer service to achieve our mission. BusPlanner has a 40-year legacy in delivering winning products and services to its clients, and we are only getting started!

Requirements

• Prior experience in software implementations, client onboarding, or similar project management roles
• Strong project management and problem-solving skills in cross-functional settings
• Excellent written and verbal communication skills—you can make the complex feel simple
• Comfort working with data in Excel and an eagerness to leverage AI tools in your day-to-day work
• Passion for customer experience and helping your clients succeed

Nice To Haves

• familiarity with public sector clients

Responsibilities

• Lead end-to-end client onboarding projects, building and managing detailed project timelines to ensure a smooth and transparent implementation journey
• Deliver clear, proactive, and client-friendly communication at every stage, and coordinate across Technical Solutions, GIS, and Development teams to keep deliverables, dependencies, and milestones aligned
• Own and execute data migration workflows—cleansing, validating, transforming, and importing client data using Excel and AI-powered tools to drive accuracy and efficiency
• Conduct product training and presentations for transportation directors, route planners, and other stakeholders, both online and in-person (must be able to travel)
• Become a trusted industry and product expert who guides clients through change management, and continuously explore AI tools and automation to streamline processes and improve data quality

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed