Implementation Consultant, E-Invoicing

Thomson ReutersFrisco, TX
Hybrid

About The Position

Thomson Reuters is looking for an Implementation Consultant. To thrive in this role, you should have strong problem-solving and analytical skills, along with a genuine desire to challenge yourself in your work. You are organized, focused, and able to structure your tasks and priorities independently. You learn new tasks quickly and have both the ability and the willingness to support others, including colleagues and customers. Implementation Consultant is a dynamic role that involves a broad range of responsibilities. The primary responsibility is to act as an application and solution specialist for the ONESOURCE Pagero platform. In this position, you will work both independently and collaboratively, as you will often manage several projects in parallel.

Requirements

  • 5–8 years of experience in IT integrations and configuration, preferably within e-invoicing.
  • Demonstrate an understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions.
  • Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.
  • Contributing to project management activities, including creating and updating project plans and timelines.
  • Resolving customer support issues in a timely and effective manner.
  • Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
  • Assisting with pre-sales activities, including software demonstrations and prospect scoping.
  • Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.
  • Customizing and configuring applications to agreed specifications.
  • Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
  • Hands-on involvement in application configuration, implementation, and testing.

Nice To Haves

  • Strong problem-solving and analytical skills.
  • Organized, focused, and able to structure tasks and priorities independently.
  • Ability to learn new tasks quickly.
  • Ability and willingness to support others, including colleagues and customers.

Responsibilities

  • Act as an application and solution specialist for the ONESOURCE Pagero platform.
  • Manage several projects in parallel.
  • Deliver end-user and super-user training.
  • Make decisions related to configuration and troubleshooting.
  • Act as a specialist in large, cross-functional implementation projects and partner-led projects.
  • Contribute to project planning and timeline management.
  • Resolve customer support issues effectively.
  • Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
  • Support pre-sales activities, such as software demonstrations and scoping for prospective clients.
  • Customize and configure applications according to agreed specifications.
  • Design, develop, and document project deliverables in line with agreed timelines and budgets.
  • Participate in application configuration, implementation, and testing.

Benefits

  • Flexible hybrid working environment (2-3 days a week in the office depending on the role).
  • Flex My Way policies designed to help manage personal and professional responsibilities.
  • Work from anywhere for up to 8 weeks per year.
  • Career Development and Growth opportunities.
  • Grow My Way programming.
  • Skills-first approach.
  • Flexible vacation.
  • Two company-wide Mental Health Days off.
  • Access to the Headspace app.
  • Retirement savings.
  • Tuition reimbursement.
  • Employee incentive programs.
  • Resources for mental, physical, and financial wellbeing.
  • Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance.
  • Two paid volunteer days off annually.
  • Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Market competitive health, dental, vision, disability, and life insurance programs.
  • Competitive 401k plan with company match.
  • Competitive vacation, sick and safe paid time off.
  • Paid holidays (including two company mental health days off).
  • Parental leave.
  • Sabbatical leave.
  • Optional hospital, accident and sickness insurance paid 100% by the employee.
  • Optional life and AD&D insurance paid 100% by the employee.
  • Flexible Spending and Health Savings Accounts.
  • Fitness reimbursement.
  • Access to Employee Assistance Program.
  • Group Legal Identity Theft Protection benefit paid 100% by employee.
  • Access to 529 Plan.
  • Commuter benefits.
  • Adoption & Surrogacy Assistance.
  • Access to Employee Stock Purchase Plan.
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