Implementation Configuration Specialist (Remote)
About The Position
Businessolver is seeking a future Implementation Configuration Specialist to join their team. This role is focused on ensuring the integrity and accuracy of data shared with carriers. The Configuration Specialist will be responsible for participating in raw materials review and validation, ensuring system configuration aligns with requirements documentation, and supporting key work process flows for Annual Enrollment, New Services Implementation, and Acquisitions/Divestitures. The role involves self-quality assurance, establishing and following global process documentation, daily communication with internal partners, maintaining capacity and productivity measurements, reviewing and prioritizing tasks, addressing system build issues, and actively participating in training sessions.
Requirements
- Bachelor’s Degree or equivalent work experience
- 2+ years benefits administration plan configuration experience
- Strong SQL, MS Access and strong Excel skills preferred
- Strong analytical ability
- Excellent communication skills, both written and verbal
- Ability to manage projects and multiple priorities at the same time
- Keen attention to detail
- Creative thinker
- Ability to compare large data sets, organize data and summarize findings
- Working knowledge of business processes, system development and process improvements
- Proficient in gathering business requirements, process flows and use cases
- Experience with and strong understanding of various technologies and platforms
Responsibilities
- Participating in all raw materials review and validation
- Ensuring system configuration is completed in accordance to requirements documentation
- Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
- Complete self-QA on all system build work
- Establish and follow global process documentation and report any discrepancies in documentation
- Daily touch-base with necessary internal partners associated with current projects or tasks
- Accurately maintain capacity and productivity measurements through utilization of task updates
- Review open tasks daily; prioritize work and escalate when appropriate
- Address any escalated or global issues related to system build for clients
- Active participation in training sessions related to new system functionality and processes
Benefits
- Comprehensive benefits package (for full-time or part-time benefit eligible roles)
- Eligible to participate in the bonus incentive plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
