Configuration Specialist (Remote)

Businessolver

8d•$47,000 - $74,000•Remote

About The Position

Businessolver is seeking a Configuration Specialist to join their team. This role is focused on ensuring the integrity and accuracy of data shared with carriers, and supporting client benefits access. The ideal candidate is a proactive individual who can manage tasks efficiently and accurately. Businessolver has been providing market-changing benefits technology and services since 1998, with a focus on client satisfaction and secure SaaS platforms.

Requirements

Bachelor’s Degree or equivalent work experience.
2+ years benefits administration plan configuration experience.
Experience within the benefit administration industry is required.
Strong analytical ability.
Excellent communication skills, both written and verbal.
Ability to manage projects and multiple priorities at the same time.
Keen attention to detail.
Creative thinker.
Ability to compare large data sets, organize data and summarize findings.
Working knowledge of business processes, system development and process improvements.
Proficient in gathering business requirements, process flows and use cases.
Experience with and strong understanding of various technologies and platforms.

Nice To Haves

Strong SQL, MS Access and strong Excel skills preferred.

Responsibilities

Participate in all raw materials review and validation.
Ensure system configuration is completed in accordance with requirements documentation.
Support and follow key work process flows for Annual Enrollment, New Services Implementation, and Acquisitions and Divestitures system build requirements.
Complete self-QA on all system build work.
Establish and follow global process documentation and report any discrepancies.
Daily touch-base with necessary internal partners associated with current projects or tasks.
Accurately maintain capacity and productivity measurements through utilization of task updates.
Review open tasks daily; prioritize work and escalate when appropriate.
Address any escalated or global issues related to system build for clients.
Actively participate in training sessions related to new system functionality and processes.