Implementation Associate

Privia Health•Arlington, VA

8d•Hybrid

About The Position

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. The Implementation Associate is a key member of the Implementation team. This individual contributor role oversees and drives Privia’s process in launching top doctors into our high performance network. The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.

Requirements

Bachelor's degree preferred or relevant experience
2+ years experience with practice management or EHR implementation and training
Technical project management in a healthcare setting is preferred
Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes

Responsibilities

Partner with and launch providers into Privia Medical Group
Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
Set practices up for long-term success with cost savings and population health strategies
Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processes
Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
Manage a detailed project plan and communicate status to the client and Privia management team
Manage multiple projects at once
Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
Help expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)
Manage change and client expectations effectively
Establish aggressive timelines and confront critical-path items and deadlines
Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
Serve as a mentor on the Implementation team