Impact Reduction Program Coordinator (Coordinator II - CPPW)

City of Portland • 1120 SW 5th Ave, OR

8d • Hybrid

About The Position

This role is responsible for ensuring vendor contract compliance within the Impact Reduction Program (IRP), with a particular focus on reviewing and approving complex invoices for accuracy. The position works closely with residents, community groups, and partner organizations to facilitate discussions about the program and provide community education on IRP operations. In addition, this position performs analytical and administrative tasks that support the City of Portland’s campsite reporting system. This includes collecting, reviewing, analyzing, and reporting data related to homeless camping activity. The role also coordinates assessment, posting, and prioritization of campsite cleanups using measurable criteria, and ensures vendor compliance with ORS 195.505, Portland City Code, and all contractual obligations.

Requirements

• Experience performing analytical, administrative, or program coordination work, preferably in government, contract management, compliance, homelessness response, or community engagement.
• Experience reviewing and analyzing invoices, budgets, or financial documents for accuracy and compliance.
• Ability to communicate effectively with community members, stakeholders, and partner agencies, including explaining complex homelessness-related topics with clarity and tact.
• Ability to coordinate complex field operations (such as campsite cleanups), resolving challenges creatively, and working across multiple teams and jurisdictions.
• Ability to handle sensitive situations with professionalism, tact, and sound judgment.
• A valid state driver's license and an acceptable driving record.

Nice To Haves

• Bachelor’s degree or higher in public administration, sociology, social work, clinical social work with a focus on addiction or recovery, or a closely related field
• Experience working with political offices or elected officials

Responsibilities

• Monitor expenditures, review invoices for contract compliance, and determine appropriate funding pools.
• Conduct audits to ensure accuracy and accountability.
• Oversee vendor performance, ensuring compliance with ORS 195.505 and all contract terms.
• Address invoice discrepancies and support continuous improvement of vendor processes.
• Plan, coordinate, and resolve challenges related to campsite cleanups, including situations requiring additional outreach or creative problem-solving.
• Collaborate with other government agencies on IGAs, workgroups, and intergovernmental initiatives.
• Track spending and contribute to shared policy and programmatic efforts.
• Monitor and respond to community reports and inquiries through Zendesk.
• Field phone calls and emails from community members, providing clear, informed guidance.
• Help community members and partners understand the complexities of homelessness, jurisdictional differences, and cleanup procedures—along with their limitations.
• Work closely with other teams within Portland Solutions to support shared goals, improve coordination, and strengthen service delivery.
• Provide administrative and analytical support, including assistance with audits and responses to information requests.

Benefits

• Full Time. Regular.
• Alternate schedules may be available.
• Union Representation: CPPW.
• The City of Portland follows the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.
• We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level