Impact Manager

City Year•Cleveland, OH

1d•Onsite

About The Position

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required.
Must be a U.S. citizen, U.S. national, or lawful permanent resident.
Ability to pass a background check.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Experience in coaching, mentoring, or talent development.
Familiarity with school-based programs or youth development.
Data collection and analysis skills.
Ability to build and maintain relationships with diverse stakeholders.
Commitment to City Year's mission and values.

Nice To Haves

Experience working with AmeriCorps or similar national service programs.
Knowledge of Whole School Whole Child (WSWC) model.
Experience in curriculum development or program delivery.
Familiarity with educational data systems and reporting.
Experience in community engagement and partnership building.

Responsibilities

Lead up to 20 AmeriCorps members as a team to meet their impact and service goals and leadership development potential.
Inspire the AmeriCorps members to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices.
Provides ongoing guidance to AmeriCorps members, including coaching and leadership development through weekly/bi-weekly one-on-one and team meetings and mid-year and end-of-year reviews.
Oversees completion of AmeriCorps member requirements such as timesheets and reports.
Mentors AmeriCorps member in developing their Leadership After City Year (LACY) plan.
Completes all administrative paperwork in a timely fashion.
Ensures AmeriCorps member activities are in compliance with AmeriCorps provisions.
Support AmeriCorps member performance through established training and development tracks.
Coach AmeriCorps members on developing productive partnerships with teachers and other student support staff.
Directly manages and develops senior AmeriCorps members to become influential leaders on their team.
Sets clear vision and expectations for senior AmeriCorps members to actualize with teams.
Manages performance systems to measure progress against goals in areas of service and human potential through weekly/bi-weekly one-on-one meetings and mid-year and end-of-year reviews.
Lead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential.
Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways.
Lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum.
Manage up to 20 City Year corps members and 2 school partnerships.
Oversee the execution of City Year’s WSWC intervention programs (Tier 1 and Tier 2).
Serve as content experts in the local implementation of City Year’s WSWC service model.
Provide literacy and mathematics intervention, and in-class support.
Facilitate afterschool programming including homework labs and enrichment clubs.
Support school climate through behavior coaching groups, enrichment clubs, and other whole school attendance, behavior and coursework initiatives.
Observe and coach AmeriCorps members monthly during Tier 1 and Tier 2 interventions.
Responsible for data collection and database maintenance.
Ensure that data is available for analysis and reporting in a timely and consistent manner and that evaluation results are used to make service and program improvements.
Drive measurable monthly and weekly deliverables for AmeriCorps members to ensure effective planning and execution of parent/community engagement events and AmeriCorps member led initiatives.
Responsible for monthly progress reports in line with AmeriCorps, City Year’s national office and the Cleveland Metropolitan School District requirements.
Communicate National and local dropout data, statistics and key indicators.
Communicate City Year’s In School, On Track initiative and WSWC service framework tailored to multiple audiences.
Communicate District metrics, instruments, and processes for measuring school wide, and student level impact (e.g. SchoolPlus, cyschoolhouse, SchoolNet, and ongoing progress monitoring tools.)
Build and cultivate relationships with key stakeholders to enhance service performance.
Serve as a member of the school’s leadership team and build strategic relationships with key personnel at the school, including principals, administrators, teachers and school liaisons.
Steward relationships by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with the WSWC service model’s output, outcome and impact goals.
Ensure strong communication between City Year and school partners.
Communicate ongoing impact of service to school partners.
Include school partners in key City Year events.
Facilitate regular meetings with school leadership and external stakeholders to review student progress.
Connect site staff with AmeriCorps member team activities and school events.
Contribute to the overall vision of the program and service team.
Build strategic partnerships with stakeholders in the community of the school the team serves.
Develop initiatives to engage parents of the students we serve.
Identify ways to build the City Year brand in the community of the partner schools we serve.
Devote up to eight days a year to AmeriCorps member recruitment interviews.
Attend and help mobilize your team for whole site events such as Opening Day, Make A Difference Day, MLK Day, Global Youth Service Day, Annual Gala, Graduation, and other site-wide designated events.
Attend overnight events including but not limited to, BTR, ATR, Summer Academy and other national events.