Communications & Impact Manager

Urban Growers Collective Inc•Chicago, IL

2d•Hybrid

About The Position

The Communications & Impact Manager ensures that UGC’s work is accurately tracked, clearly communicated, and meaningfully shared. This role prioritizes impact tracking and reporting, while leading a practical, sustainable approach to storytelling and communications. You will create the structure and accountability that allows our farms, programs, and community work to be reflected with clarity, consistency, and integrity.

Requirements

3+ years in communications, impact reporting, program operations, or related roles
Experience designing or improving organizational systems, workflows, or reporting processes
Experience producing impact reports for leadership, boards, or funders
Experience with CRM systems (Keela or similar) and data tracking/reporting
Strong writing and storytelling skills across a range of audiences
Familiarity with tools such as Canva/Adobe, website CMS platforms, and social media management
Experience coordinating external partners, vendors, or contractors for content or communications work
Ability to work across teams in dynamic, community-based environments

Nice To Haves

Experience working in BIPOC-led or community-centered organizations (strongly preferred)
Spanish language proficiency (preferred)

Responsibilities

Manage Urban Growers Collective’s CRM (Keela or similar), ensuring accurate tracking of programs, participants, and partnerships
Define data needs and reporting requirements, and work with program and farm staff to ensure consistent data collection
Support teams in using existing tools and processes effectively, reinforcing clarity, consistency, and accountability
Produce quarterly and annual impact reports for leadership, board, and funders
Develop and manage a content calendar, including program and market announcements, event promotion and recaps, community and participant stories, and organizational priorities and campaigns
Translate programmatic work into clear, accessible messaging for internal and external audiences
Support internal clarity by helping streamline how key updates and information are shared across teams
Gather and elevate stories from staff and participants in ways that are respectful, community-centered, and aligned with UGC’s values
Manage and update UGC’s website and social media platforms, ensuring information is current and useful
Coordinate visual and digital content, including working with staff and external partners as needed
Maintain consistent visual and narrative identity across materials
Support development and leadership with fundraising and partner communications
Assist with press materials and media coordination when needed