Impact Manager

City Year•Cleveland, OH

2d•Onsite

About The Position

The Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Requirements

Idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance.
Ability to lead and develop a team of AmeriCorps members.
Experience in implementing school-based service models.
Talent development skills to support AmeriCorps members.
Ability to manage performance and provide coaching.
Experience in data collection and analysis.
Strong communication and relationship-building skills.
Ability to work collaboratively with school faculty, staff, and community stakeholders.
Understanding of school priorities and ability to craft solutions.
Experience in facilitating meetings and reporting progress.
Ability to engage parents and build community partnerships.
Willingness to participate in recruitment interviews and site-wide events.
Ability to attend overnight events.

Nice To Haves

Experience with City Year's Whole School Whole Child (WSWC) service model.
Expertise in literacy and mathematics intervention.
Experience in afterschool programming.
Knowledge of school climate initiatives.
Familiarity with national and local dropout data and statistics.
Understanding of City Year's In School, On Track initiative.
Knowledge of district metrics and processes for measuring school-wide and student-level impact.
Experience with SchoolPlus, cyschoolhouse, SchoolNet, and progress monitoring tools.

Responsibilities

Lead up to 20 AmeriCorps Volunteers as a team to meet their impact and service goals and leadership development potential.
Inspire the AmeriCorps Volunteers to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices.
Provides ongoing guidance to AmeriCorps Volunteers, including coaching and leadership development through weekly/bi-weekly one-on-one and team meetings and mid-year and end-of-year reviews.
Oversees completion of AmeriCorps member requirements such as timesheets and reports.
Mentors AmeriCorps member in developing their Leadership After City Year (LACY) plan.
Completes all administrative paperwork in a timely fashion.
Ensures AmeriCorps member activities are in compliance with AmeriCorps provisions.
Support AmeriCorps member performance through established training and development tracks.
Coach AmeriCorps Volunteers on developing productive partnerships with teachers and other student support staff.
Directly manages and develops senior AmeriCorps Volunteers to become influential leaders on their team.
Sets clear vision and expectations for senior AmeriCorps Volunteers to actualize with teams.
Manages performance systems to measure progress against goals in areas of service and human potential through weekly/bi-weekly one-on-one meetings and mid-year and end-of-year reviews.
Lead, manage, and coach a team of corps Volunteers to achieve service performance and standards requirements and to reach their leadership development potential.
Model leadership that is animated by City Year's culture and values, and create spaces that empower corps Volunteers to access the power of our culture and values in personally meaningful ways.
Oversee the execution of City Year’s WSWC intervention programs (Tier 1 and Tier 2).
Serve as content experts in the local implementation of City Year’s WSWC service model.
Provide literacy and mathematics intervention, and in-class support.
Manage afterschool programming, including homework labs and enrichment clubs.
Support school climate through behavior coaching groups, enrichment clubs, and other whole school attendance, behavior and coursework initiatives.
Observe and coach AmeriCorps Volunteers monthly during Tier 1 and Tier 2 interventions.
Responsible for data collection and database maintenance.
Ensure that data is available for analysis and reporting in a timely and consistent manner and that evaluation results are used to make service and program improvements.
Drive measurable monthly and weekly deliverables for AmeriCorps Volunteers to ensure effective planning and execution of parent/community engagement events and AmeriCorps member led initiatives.
Responsible for monthly progress reports in line with AmeriCorps, City Year’s national office and the Cleveland Metropolitan School District requirements.
Play a key role in communicating City Year’s strategic service focus, implementation, and results in the context of the school site and community.
Build and cultivate relationships with key stakeholders to enhance service performance.
Serve as a member of the school’s leadership team and build strategic relationships with key personnel at the school, including principals, administrators, teachers and school liaisons.
Steward relationships by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with the WSWC service model’s output, outcome and impact goals.
Ensure strong communication between City Year and school partners.
Communicates ongoing impact of service to school partners.
Includes school partners in key City Year events.
Facilitates regular meetings with school leadership and external stakeholders to review student progress.
Connects site staff with AmeriCorps member team activities and school events.
Contributes to the overall vision of the program and service team.
Builds strategic partnerships with stakeholders in the community of the school the team serves.
Develop initiatives to engage parents of the students we serve.
Identifies ways to build the City Year brand in the community of the partner schools we serve.
Devote up to eight days a year to AmeriCorps member recruitment interviews.
Attend and help mobilize your team for whole site events such as Opening Day, Make A Difference Day, MLK Day, Global Youth Service Day, Annual Gala, Graduation, and other site-wide designated events.
Attend overnight events including, but not limited to, BTR, ATR, Summer Academy and other national events.