Impact Director

City Year•Orlando, FL

17h•Onsite

About The Position

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

Requirements

BA/BS required
Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
Demonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization.
Experience holding people accountable to performance goals and navigating difficult conversations.
Experience managing diverse teams, particularly managing teams of early-workforce members.
Proven Relationship Management Skills – the ability to strategically identify, build, and cultivate relationships within the school district, and among educational partners and stakeholders.
Outstanding planning skills – the capacity to strategically imagine, plan, and implement initiatives.
Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds.
Demonstrated management experience.
Excellent problem solving skills.
Ability to apply creative problem solving when faced with perceived barriers.
Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
Ability to navigate complex topics and parse them for specific audiences.
Excellent written and oral communication skills.
Demonstrated proficiency in computer skills (MSWord, MS Excel, PowerPoint, Outlook).
Possess a valid driver’s license and vehicle.

Nice To Haves

Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.
City Year / AmeriCorps experience a plus.

Responsibilities

Impact Department implementation of WSWC, maintaining positive relationships with school-level staff, data access and district agreements, evaluation, adhering to the Impact Department budget management, and SSC learning and development.
Uphold program and service-based operating policies and procedures consistent with the organization’s culture and desired results.
Ensure a high level of quality, detail, and measurable impact with students off-track from high school graduation.
Work with the MDI to identify and communicate City Year Orlando’s long-term impact strategy in order to achieve long-term impact goals.
Develop education partnerships and maintaining sustainable district relationships.
Routine communication to key stakeholders supporting the mission, such as with Volunteer Florida.
Work closely with the Impact Leadership Team to make sure the message and implementation of service are aligned (especially the weekly/bi-weekly Early Warning Indicator meetings).
Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders for assigned schools.
Manage implementation of partnership agreement between the school and City Year Orlando.
Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.
Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s).
Monitor data entry of SSCs to capture impact of WSWC on students and make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.
Manage, coach, and develop up to 10 AmeriCorps members through a personally rewarding year of service OCPS, where they achieve service performance and standards requirements while reaching their leadership development potential.
Model leadership that is fueled by City Year's values, while facilitating ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways.
Support recruitment of new AmeriCorps members and current members to complete a second year of service.
Understand the current education environment in the city of Orlando and within OCPS.
Lead on understanding and presenting the organization to OCPS district staff.
Support building relationships with critical stakeholders to advance our work, including school administration and staff.
Work closely with the Impact Leadership Team to make sure all goals are being met and local OCPS staff members feel informed and invested in the partnership.
Identify and engage staff within OCPS to educate them about City Year Orlando’s service and ways to support it.
Support the adherence to Volunteer Florida, district, and Corporation for National and Community Service guidelines and expectations.
Communicate findings to the site’s Impact Leadership Team to inform on new developments that may affect our education vision and service.
Support the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation.
Target areas of strength and improvement to promote to colleagues or to address through additional training and resources.
Support in creation of tools to train corps members in serving as highly effective tutors, mentors, and role models.
Provide expertise in facilitating after school programming for elementary, middle, and high school youth via academic enrichment, homework and tutoring.
Provide Program Managers with the tools needed to meet all City Year Orlando goals regarding youth enhancement or after-school programming.
Participate in conference calls, responding to e-mails, and completing other tasks as necessary as a member of the City Year national network.
May be asked to lead on select network initiatives.
Support grant reporting and organizational evaluation by contributing to the collection, analysis, and reporting of program and impact data, collaborating across departments to provide timely and accurate information for internal and external reporting.
Attend and lead City Year Orlando's participation in the King's Trust Enterprise Challenge National Finals, serving as coordinator, point of contact, and chaperone for participating students and staff.
Devote up to ten days a year to corps member recruitment interviews.
Assist with MLK Day, Opening Day, King’s Trust Regional and Annual Competitions, Annual Gala and other side-wide designated events.
Attend overnight events including King’s Trust, Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events.