Immigrant Case Worker - 2025799

World Relief•Chicago, IL

15d•$23 - $25•Hybrid

About The Position

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position has responsibility for providing case management to refugee and immigrant families, including providing ongoing cultural adjustment support, orientations, referrals, and mediation services. The Immigrant Case Worker will work closely with community organizations, churches, landlords, and service providers to promote successful community integration. This position is based in Chicago and may require visits to clients primarily in northern Chicago and the surrounding suburbs.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Valid drivers license, access to reliable vehicle and ability to pass MVR standards
MS Office skills required
Ability to work a flexible schedule including occasional early mornings, evenings, and/or weekends

Nice To Haves

Highly self-motivated with strong follow-through and ability to work independently.
Adaptable and comfortable working in a fast-paced environment
Strong organizational skills and ability to maintain detailed, accurate records
Strong mediation and problem-solving skills
Direct-service experience with immigrant populations preferred
Cross-cultural experience and/or knowledge of the refugee/immigrant experience
Excellent communication skills with people of varying English levels
Understanding of social service provision in Illinois and Chicago
Comfortable working in a team environment
Fluency in languages spoken by client populations preferred (Spanish, Rohingya, Burmese, Arabic, Dari, Pashto, Swahili, or French)

Responsibilities

Ensure provision of timely and appropriate services to newly arriving refugee families during their first 90 days post-arrival in accordance with program guidelines.
Service provision includes: Ensure that clients promptly receive health screenings, enroll in public aid benefits, receive necessary documentation, secure internet access, obtain clothing & household items, and are enrolled in English classes
Conduct home visits and assessments with refugee families
Provide initial and on-going orientations to life in the United States as well as assist in creating an initial budget pre- and post-employment
Conduct additional screenings and follow-up evaluations for cases with minors traveling alone
Coordinate interdepartmentally on resettlement details including furniture provision, basic needs and grocery provisioning, utilities connections, airport reception, and transportation.
Refer to legal services for adjustments of status, and referrals to various community resources.
Conduct comprehensive assessments with clients, develop individual service plans, and facilitate connections to appropriate services.
Ensure ongoing provision of timely and appropriate services to refugee and immigrant families to foster ongoing integration including referrals
Provide education/orientation to clients around budgeting, paying housing and utility bills, and connect clients to financial resources when appropriate.
Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.).
Coordinate interdepartmentally to provide wrap-around services.
Assist team in conducting workshops for educating clients and orienting them to life in the US.
Maintain timely and accurate client files, case notes, and reporting records.
Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events.
Provide supervision and accountability for department interns.
Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the clientâ€™s service plan.
Other duties as assigned