Immigrant Case Worker - 2025799

World Relief•Chicago, IL

13d•Onsite

About The Position

World Relief is a global Christian humanitarian organization seeking an Immigrant Case Worker to provide case management to refugee and immigrant families. This role involves offering cultural adjustment support, orientations, referrals, and mediation services to promote successful community integration. The position is based in Chicago and may require travel to clients in northern Chicago and surrounding suburbs. The ideal candidate is compassionate, advocates for justice, and is driven by a desire to serve vulnerable populations.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Valid driver's license, access to reliable vehicle and ability to pass MVR standards
MS Office skills required
Ability to work a flexible schedule including occasional early mornings, evenings, and/or weekends

Nice To Haves

Highly self-motivated with strong follow-through and ability to work independently.
Adaptable and comfortable working in a fast-paced environment
Strong organizational skills and ability to maintain detailed, accurate records
Strong mediation and problem-solving skills
Direct-service experience with immigrant populations preferred
Cross-cultural experience and/or knowledge of the refugee/immigrant experience
Excellent communication skills with people of varying English levels
Understanding of social service provision in Illinois and Chicago
Comfortable working in a team environment
Fluency in languages spoken by client populations preferred (Spanish, Rohingya, Burmese, Arabic, Dari, Pashto, Swahili, or French)

Responsibilities

Ensure timely and appropriate services to newly arriving refugee families during their first 90 days post-arrival, including health screenings, public aid enrollment, documentation, internet access, clothing/household items, and English class enrollment.
Conduct home visits and assessments with refugee families.
Provide initial and ongoing orientations to life in the United States and assist in creating initial budgets.
Conduct additional screenings and follow-up evaluations for cases with minors traveling alone.
Coordinate interdepartmentally on resettlement details such as furniture, basic needs, grocery provisioning, utility connections, airport reception, and transportation.
Provide referrals to legal services for adjustments of status and other community resources.
Conduct comprehensive assessments, develop individual service plans, and facilitate connections to appropriate services.
Ensure ongoing provision of timely and appropriate services to foster integration, including referrals.
Provide education/orientation on budgeting, paying housing/utility bills, and connect clients to financial resources.
Provide mediation services between clients and outside entities (neighbors, landlords, volunteers, service providers, etc.).
Coordinate interdepartmentally to provide wrap-around services.
Assist in conducting workshops for client education and orientation to life in the US.
Maintain timely and accurate client files, case notes, and reporting records.
Actively participate in department meetings, staff development, program trainings, community activities, and organizational events.
Provide supervision and accountability for department interns.
Collaborate with volunteers and Volunteer Services staff to support client service plan goals.
Perform other duties as assigned.